Your Black Friday Observability Checklist

Black Friday, and indeed all of Cyber ​​Week, is the time when you want your applications running at peak performance without completely burning out your operations teams.

Observability solutions can help you achieve this goal, whether you are a small team with a single product or a large team operating complex e-commerce applications. But not all observability solutions (or tools) are the same, and if you’re missing just one key feature, it could lead to customer satisfaction issues, slow sales, and even revenue disaster. business and bottom line.

The observability market is full of vendors, with different descriptions, features, and support capabilities. This can make it difficult to distinguish between what is essential and what is just nice to have in your observability solution.

Here’s a handy checklist to help you find and implement the best observability platform possible to keep all your applications running merry and shiny:

Complete automation. You need automatic capture to get a complete, real-time view of your application. A comprehensive tool that can automatically observe your environment will minimize mean time to detection (MTTD) and avoid potential outages.

High fidelity data. The most powerful use of data is the ability to contextualize it. Without context, your team has no idea how big your problem is. Contextualizing telemetry data by visualizing relevant information or metadata allows teams to better understand and interpret the data. This combination of accuracy and context helps teams make more informed decisions and identify the root causes of problems.

Real-time change detection. Monitoring your entire stack with a single platform (from mainframes to mobile) can help your growth. How? You can now see how transactions are occurring across the Internet, keeping the wheels of your commerce well-lubricated. Another benefit of real-time detection is the visibility you get when you connect your application components to your underlying infrastructure. This is important for the success of your IT team because they now have visibility into your stack and services and can map them to your dependency.

Mobile and website digital experience management. End-user, mobile, website, and synthetic monitoring allows you to improve the end-user experience. You should use an observability tool with real user monitoring to deliver a great user experience and accommodate growth. This allows you to track real user interactions with your applications, while end-user monitoring captures performance data from the user’s perspective. Synthetic monitoring creates simulated user interactions to proactively identify potential issues, ensuring your applications meet user expectations and performance standards. The three features combined can: provide real-time insights into server performance and website load times; capture user interactions and provide detailed information about user behavior; and monitor server loads and traffic distribution. This can automatically adjust load balancing configurations to distribute traffic evenly, avoiding server overloads and ensuring a smooth shopping experience.

Integrated AI and machine learning. Having AI-powered root cause analysis in your observability platform is crucial if you want to automatically diagnose the root causes of issues or anomalies within a system or application. This feature is particularly useful in complex and dynamic environments where manual analysis can be time-consuming and less effective.

Deep and wide visibility. The real benefit of full stack lies in connecting the components of your application to the underlying infrastructure. This is critical to IT success because it gives visibility into your stack and services and maps them to dependencies.

Ease of use. An automated, user-friendly installation procedure minimizes deployment complexity.

Wide platform support. This monitors popular cloud platforms (AWS, GCP, MS Azure, IBM Cloud®) for Infrastructure as a Service and Platform as a Service with simplified installation.

Continuous Production Profiling. Profiles code issues as they arise for different programming languages, providing visibility into code-based performance hotspots and bottlenecks.

In a market with detection gaps, 10 seconds is too long. Let this checklist guide you in creating a comprehensive, real-time observability solution that keeps your business running smoothly throughout the holiday season.

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Product Marketing Manager, Instana

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